WE ACCELERATE INNOVATION PROCESSES
We guide companies from conception to implementation, designing innovative services and new digital products. We shape ideas and turn innovation plans into concrete, people-tested operational projects.
We involve companies, stakeholders and technology in our design process. From Service Design to Design Sprint, passing through Design Thinking and Lean UX, our Speed team covers all the needs of companies and users of every product and service we design.
We assist companies that have an idea for a digital product or service, helping them validate it with end users, aligning goals and stakeholder expectations. Within a short time and reducing risks, we clarify the problem and make ideas tangible.
We apply Service Design for a collaborative approach attentive to people, technologies and business . We map the customer journey and company internal processes, we define user needs and business objectives, we design together with our client personalized digital services and the relative channels, to bring value.
We develop customized user experiences (UX) and digital interfaces (UI). Starting from a co-design approach, we identify together the business needs and design together a digital solution, related to a service or a product, aimed at satisfying the user needs. We care about the Customer Experience, the overall experience that customers live through a set of interactions with the brand.
We love post-it and paper perfume. We believe in sharing through knowing glances. We’ve been tooling up in order to bring this experience on digital platforms, organizing equally effective and entirely remote workshops. Whether it's social distancing or a team spread across multiple locations, we are still close to you.
LIGHTNING DECISION JAM
Take your team from specifying critical issues to prioritising shared solutions in record time.
Check if the solution is feasible and consistent with your objectives before investing in an actual project.
Pair your team with experts and university students for a broader perspective on the problem you want to solve.
Referee: Silvia Bordin
Silvia is a Senior Customer Experience Consultant at Infinite Area. With a degree in Computer Science and a PhD in Human-Computer Interaction, she is a certified Design Sprint Facilitator. Passionate about Design thinking and User-centred design, she supports our clients in analyzing their processes, leads workshops for the definition of customer journey and service blueprints, and designs digital user experiences.